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Fast and dependable. Third time in 10 years and consistently very professional service. No one else can beat for service or value
Great experience, great instal
It took a long time to get the door, I originally wanted one with a more decorative window, but I was told it would take a bit longer. In the end the stock door took just as long. Other than that it… Read more It took a long time to get the door, I originally wanted one with a more decorative window, but I was told it would take a bit longer. In the end the stock door took just as long. Other than that it was perfect.
good service
Over all I had a good experience with the staff at Door systems. But the only improvement you should address is the service department calling the custumer early morning to schedule a service request.
Sales and installation staff were exceptional
Great selection of products, knowledgable sales staff, easy to work with. Once signed up, there is some handoff to others in the company for payment and scheduling which was extra work for me, I would… Read more Great selection of products, knowledgable sales staff, easy to work with. Once signed up, there is some handoff to others in the company for payment and scheduling which was extra work for me, I would prefer to complete all details up front with the sales staff and avoid the followups with others. Installation was on schedule, timely, and yielded great results.
installation very well done
My installer was fantastic...he was very professional and stayed late to finish the job. Thank you!
Good product, good service
I felt there were too many people involved - salesman, billing, installers, receptionist - with not too much communication between them. While the order was in progress, there were no updates… Read more I felt there were too many people involved - salesman, billing, installers, receptionist - with not too much communication between them. While the order was in progress, there were no updates available on what the status was. I had to call in a few times to see where the process stood. While the work was being done, again there was no indication of what was next. The product is good but in the end, i should have chosen another coat of paint on the buildout.