Door Systems Metro Boston
New England's overhead garage door specialists

It took a long time to get the door, I originally wanted one with a more decorative window, but I was told it would take a bit longer. In the end the stock door took just as long. Other than that it… Read more It took a long time to get the door, I originally wanted one with a more decorative window, but I was told it would take a bit longer. In the end the stock door took just as long. Other than that it was perfect.

Over all I had a good experience with the staff at Door systems. But the only improvement you should address is the service department calling the custumer early morning to schedule a service request.

Great selection of products, knowledgable sales staff, easy to work with. Once signed up, there is some handoff to others in the company for payment and scheduling which was extra work for me, I would… Read more Great selection of products, knowledgable sales staff, easy to work with. Once signed up, there is some handoff to others in the company for payment and scheduling which was extra work for me, I would prefer to complete all details up front with the sales staff and avoid the followups with others. Installation was on schedule, timely, and yielded great results.

My installer was fantastic...he was very professional and stayed late to finish the job. Thank you!

I felt there were too many people involved - salesman, billing, installers, receptionist - with not too much communication between them. While the order was in progress, there were no updates… Read more I felt there were too many people involved - salesman, billing, installers, receptionist - with not too much communication between them. While the order was in progress, there were no updates available on what the status was. I had to call in a few times to see where the process stood. While the work was being done, again there was no indication of what was next. The product is good but in the end, i should have chosen another coat of paint on the buildout.

I really enjoyed the process and the recommendations that were made by the salesperson. There was no pressure and the quote was delivered timely via email, and was easy to understand. The installation… Read more I really enjoyed the process and the recommendations that were made by the salesperson. There was no pressure and the quote was delivered timely via email, and was easy to understand. The installation went great and the installers were friendly. I do think that the company could benefit from better internal communications. Everyone would benefit as a result..:) Thank you!