Garage Door Services in the Metro Boston Area

Everything was professional and special mention to installer..

We replaced the opener motors and controls on our two garage doors. It was done very well, on time , and by a very experienced installer.

I cannot say enough positive things about my experience - the sales person was very helpful explaining things and accomodating as was the date and time for installation. The istaller called on his way… Read more I cannot say enough positive things about my experience - the sales person was very helpful explaining things and accomodating as was the date and time for installation. The istaller called on his way and was very courteous, quick with the removal of the old door and installation of the new door and made sure I was comfortable with everything before he left. The door itself is perfect - so quiet and works very well. I am very pleased with the overall experience.

Great reputation, straightforward, honest sales process, showroom was helpful, prompt replies with emails.

All and all I'm pleased with my new doors. The doors themselves seem to be very good quality. The guys that installed them were very friendly/courteous and got the job done quickly.
Read more All and all I'm pleased with my new doors. The doors themselves seem to be very good quality. The guys that installed them were very friendly/courteous and got the job done quickly.

However; after the installers left I noticed where they had missed one of the lag bolts that hold the track to the wall.

Also because my doors had windows the hardware that was used did not account for this so the hardware sits on the border of the window. I can see where the installer tried to use different hardware to accommodate for the windows and obviously the hardware snapped off. So now I've got one bolt that's doing the job where two should be.

The last issue I had is that my old doors sat flush up against the opening. The new doors sit about a half inch away so I think this kinda loses some of the insulation value I gained with the new doors.

Again all and all I pretty please and I blame myself for not catching these issue while I still had the guys there.

I can certainly bolt the track to the wall and probably fix the way the doors sit, but I guess the hardware will always be Mickey Moused. Considering I paid a premium for the doors and waited several weeks I would have figured the hardware and install would have been 100% perfect.

Installer came a day later than promised without alerting me that he couldn't make it at promised time.
Door installed does not look like door that was promised.
Tried to get this fixed,… Read more Installer came a day later than promised without alerting me that he couldn't make it at promised time.
Door installed does not look like door that was promised.
Tried to get this fixed, and no one has lifted a finger to get the job done right.
This was a terrible experience. Incompetent company.