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Great job

4
01 December 2017 , Susan , Massachusetts

Everyone I dealt with here was professional, and informative . The website was easy to use , installers were great ! All in all great experience . The door looks good ....

Another great experience

5
28 November 2017 , Frank , Massachusetts

I was building an In-Law addition and my builder suggested a Dealer for Garage Door. I visited them and another dealer nearby. Then I remembered the Deals I got on my last door in 2015 and the one in… Read more I was building an In-Law addition and my builder suggested a Dealer for Garage Door. I visited them and another dealer nearby. Then I remembered the Deals I got on my last door in 2015 and the one in 1988 from Door Systems.
I called Bob Perry got a quote, ordered door and now installed. Thanks to Bob, the girls in office Nicole and others and Tim the installer. Great job from all

Company response:

So glad you are happy! And thanks for letting us know. Have a wonderful 2018.

Wonderful experience

5
27 November 2017 , Christine , Massachusetts

I used this company at the suggestion of a friend and I was not disappointed. The only reason I gave the quality of the product 4 stars, is because I have nothing to compare it to. The sales person… Read more I used this company at the suggestion of a friend and I was not disappointed. The only reason I gave the quality of the product 4 stars, is because I have nothing to compare it to. The sales person was great and the installer was great too. He came to my house and installed the garage door all on his own. Very impressive.

Satisfied Customer

5
14 November 2017 , EDWARD , Massachusetts

The installation work was performed very professionally. Every thing is working flawlessly and looks great.

Required multiple trips

3
13 November 2017 , Dave , Massachusetts

All parts were not supplied to the installer causing a return trip. Long lead times for installs, seems not too customer friendly.

Company response:

Good morning David, Strange as it seems, October through February are the busiest months in the garage door business, which causes the long lead time. The sections needed to do your job had to be ordered which takes the timing out of our control as well.The part for the return trip was also a special order. Sometimes these things turn up at the time of install/service and we don't know in advance to order them. Please be assured that we value our customers verymuch and have a very long history of working hard for them.

Satisfaction Satisfied

5
03 November 2017 , Shelly & Barbara , Massachusetts

Great products. Great service from both our point person and installers. User friendly website where products are presented visually quite well and where you can construct exactly what you are… Read more Great products. Great service from both our point person and installers. User friendly website where products are presented visually quite well and where you can construct exactly what you are looking for without being a pro draftsman.