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Write your own review102 Nehoiden rd newton
A pleasure working with Hank .
Need to work on installers attude
Company response:
Mr. Hughes: I sincerely apologize for the experience you had with our installer. We work hard training our team on both the technical aspects and also the professional aspects of our business. We set high expectations and have a 12 point Code of Conduct for our installers to adhere to. At present we employ over 70 people and I assure you that this was an anomaly. I researched your job and discovered that the installer (who historically has been one of our best representatives) gave his two week notice the very next day to pursue another career. This blind sided us but also sheds light on his attitude at your home. Regardless he was wrong. Again, I apologize for your experience and we will continue to work hard to avoid situations like this in the future. Sincerely, Lars Niit15' x 7' Garage Door
A great experience from start to finish. We couldn't be more satisfied with the whole process.
New Garage Doors
Love our new doors - look great!
Company response:
Thank you. Please let us know your friend's name. If your friend bought doors from us, we can send a referral check.Quiet, sturdy garage doors
We have no complaints. Everyone we dealt with was knowledgable and friendly. What a difference from our old noisy, jerky doors. These doors are quiet, the lights go on automatically and they have… Read more We have no complaints. Everyone we dealt with was knowledgable and friendly. What a difference from our old noisy, jerky doors. These doors are quiet, the lights go on automatically and they have upgraded the look of the whole house. Very happy.
Company response:
Thank you for your kind words. We always like to hear from happy people!Would do it again!
This company was suggested by my GC who likes to work with local companies. I am glad he suggested Jamie! After meeting him I was very comfortable dealing with him. Very knowledgeable and made some… Read more This company was suggested by my GC who likes to work with local companies. I am glad he suggested Jamie! After meeting him I was very comfortable dealing with him. Very knowledgeable and made some great suggestions. Jamie was great to work with. Very quick and professional.
Made it Right
We looked at a number of garage door system installers, including all the big boxes. Door Systems was price competitive and able to meet our timeframe. The initial installation was good but the…
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We looked at a number of garage door system installers, including all the big boxes. Door Systems was price competitive and able to meet our timeframe. The initial installation was good but the technician did not fully complete the install (hence the 4 stars).
I called Customer Service regarding the issues with the installation. A technician was out two days later to complete the installation to my satisfaction. With a commitment to satisfaction, I would definitely use Door Systems again