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Rating Summary

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New Garage Doors

5
29 February 2016 , Julia , Massachusetts

Love our new doors - look great!

Company response:

Thank you. Please let us know your friend's name. If your friend bought doors from us, we can send a referral check.

Quiet, sturdy garage doors

5
29 February 2016 , Lauren , Massachusetts

We have no complaints. Everyone we dealt with was knowledgable and friendly. What a difference from our old noisy, jerky doors. These doors are quiet, the lights go on automatically and they have… Read more We have no complaints. Everyone we dealt with was knowledgable and friendly. What a difference from our old noisy, jerky doors. These doors are quiet, the lights go on automatically and they have upgraded the look of the whole house. Very happy.

Company response:

Thank you for your kind words. We always like to hear from happy people!

Would do it again!

5
25 February 2016 , George , Rhode Island

This company was suggested by my GC who likes to work with local companies. I am glad he suggested Jamie! After meeting him I was very comfortable dealing with him. Very knowledgeable and made some… Read more This company was suggested by my GC who likes to work with local companies. I am glad he suggested Jamie! After meeting him I was very comfortable dealing with him. Very knowledgeable and made some great suggestions. Jamie was great to work with. Very quick and professional.

Made it Right

5
25 February 2016 , Mark , Massachusetts

We looked at a number of garage door system installers, including all the big boxes. Door Systems was price competitive and able to meet our timeframe. The initial installation was good but the… Read more We looked at a number of garage door system installers, including all the big boxes. Door Systems was price competitive and able to meet our timeframe. The initial installation was good but the technician did not fully complete the install (hence the 4 stars).

I called Customer Service regarding the issues with the installation. A technician was out two days later to complete the installation to my satisfaction. With a commitment to satisfaction, I would definitely use Door Systems again

Company response:

So glad everything worked out in the end and they were able to come back quickly to finish.

Great Install

4
23 February 2016 , Jon ,

We are really happy overall with the install. Henry was easy to work with and we appreciated the quick work. Only issue was that one of the opener lights either didn't ever work or blew shortly… Read more We are really happy overall with the install. Henry was easy to work with and we appreciated the quick work. Only issue was that one of the opener lights either didn't ever work or blew shortly after the install. More of an annoyance than a real problem.

Company response:

Glad you are happy. If you need us to come out to see about the light, please call the office and one of us can schedule a service call. Maybe the unit didn't have a light bulb in it. They are supposed to, but every so often, one slips by.

Excellent experience

5
12 February 2016 , Joseph , Massachusetts

The whole job went very smoothly, from beginning to end, and we think our doors look beautiful.

Company response:

Thank you!