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Write your own reviewCould not have been better
All the staff we dealt with were helpful, professional and got back to us promptly. Hank explained everything clearly and in great detail. The quality of the installation was well and carefully done… Read more All the staff we dealt with were helpful, professional and got back to us promptly. Hank explained everything clearly and in great detail. The quality of the installation was well and carefully done and the installer was a pleasure to work with. We are very happy with our new garage doors and look forward to many years of solid performance.
Company response:
Thank you Margaret for posting such a nice review. It is always great to hear that we are meeting our goal of customer happiness!Do not buy from or use this company - they are incompetent
Bought three (3) garage doors. The installation was scheduled a week in advance. They showed up Monday with missing parts. Some work was done. Tech returned Tuesday to hook up motors. Called Thursday… Read more Bought three (3) garage doors. The installation was scheduled a week in advance. They showed up Monday with missing parts. Some work was done. Tech returned Tuesday to hook up motors. Called Thursday at noon to complain about no communications and to get the team to return Friday to put on trim and finish. This was a one day job that is taking five days. Do not buy from or use this company - they are incompetent.
Company response:
Michael, I am really sorry for your unpleasant experience with our Company. We pride ourselves on our service, customer service and reputation. Upon checking with the service manager, he told me that on Thursday he spoke with both you and the installer on the phone and that things were scheduled to be taken care of. Hopefully any issues that happened can be turned into an educational opportunity for us so that they don't happen in the future. And when all is done, we sincerely hope that you will rethink your opinion of us.Garage doors
Doors are excellent
Company response:
Thank you so much for your positive review!Excellent service from Sales to installation
Working with door systems has been great. Hank the sales man was very informative and extremely easy to work with. After meeting with him I knew that we would be purchasing our garage doors from…
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Working with door systems has been great. Hank the sales man was very informative and extremely easy to work with. After meeting with him I knew that we would be purchasing our garage doors from them. The doors were ordered and were delivered and installed even earlier than promised.
Highly recommend working with this company
Company response:
We really appreciate you taking the time to post your view. And more than that, it is good to hear that you are happy with the experience!Review from a very satisfied customer
Exceptional customer service. Very good product for the price. Will definitely recommend to friend.
Company response:
Thank you for taking the time to write a review. It is always good to hear nice things!Satisfied customer
Salesman was knowledgeable and helpful; he took the time to respond to any question or concern. Removal of old doors and installation of new doors was done professionally. Quality of doors seems…
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Salesman was knowledgeable and helpful; he took the time to respond to any question or concern. Removal of old doors and installation of new doors was done professionally. Quality of doors seems high (but contact me a year to see how things hold up)