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Write your own reviewDoor Systems - Outstanding!
The people at Door Systems could not have been any more helpful or courteous. They are extremely knowledgeable with their products, parts and installation. If you are looking to get any garage door,… Read more The people at Door Systems could not have been any more helpful or courteous. They are extremely knowledgeable with their products, parts and installation. If you are looking to get any garage door, this is THE place to go!!
Excellent product, excellent installation
The service provided by Bob Perry the sales associate and Matt, the installer lead, was outstanding. A glitch in the ordering process led to an unfortunate delay in the delivery of the custom made… Read more The service provided by Bob Perry the sales associate and Matt, the installer lead, was outstanding. A glitch in the ordering process led to an unfortunate delay in the delivery of the custom made door, but Bob corrected the mistake and expedited the completion of the project. The door was beautiful, the finish excellent and exactly what we wanted, the installation was efficient and skillful and the door looks and works great. I would definitely recommend Door Systems. The experience of the team and the quality of the product and excellent value made this a great deal.
Company response:
Thank you for your glowing review. We definitely appreciate the time you took to write it!Good news, bad news
The office people scheduling, etc. were not particularly helpful. The service managers was alternately very helpful and not so helpful.
Company response:
Good afternoon Peggy. I am sorry you did not have a better experience. When the installers came to do the installation, the opening was not finished. Therefore the weatherstripping could not be completed. There was also no power to the outlet for the operator. We went back the next day to swap out the operator for one that was strong enough for the Carriage House door. There was no time on the first day to go back to the shop to get a different one. Sorry for the inconvenience this may have caused for you. The installers load up in the morning for the jobs for the day and try to do their best to finish each job. It is construction work and some things can't be predicted ahead of time. Please accept our apology.Excellant
The entire process was fast and easy. The product is great quality, the sales representative was knowledgeable and professional as was the installer. If your looking for a door or opener look here
FAST SERVICE
THEY ARE VERY FAST WHEN YOU HAVE A PROBLEM
owner
We had a lot of trouble scheduling a review of our broken door. The main office kept losing our appointment. Once the sales rep visited, the follow up and installation was good.