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Rating Summary

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My new garage dppr

5
29 January 2016 , Sue P (Wellesley Hills, MA)

The installation went well, however the installer didn't clean up as well as I would have liked.
There is a gap at the bottom where the door meet the driveway because of a dip in the… Read more
The installation went well, however the installer didn't clean up as well as I would have liked.
There is a gap at the bottom where the door meet the driveway because of a dip in the driveway. Wonder if there is a bottom part that will cover the gap.

Company response:

Thank you Sue. I have contacted your sales person, Bob, to find out if there is something that could be done.

Thanks for fixing my problem!

5
28 January 2016 , Jennifer C

My GDO was mounted too low for my truck to fit in the garage. Door Systems was able to work with the existing unit & move it to a better location & also got the door to open further. They did… Read more My GDO was mounted too low for my truck to fit in the garage. Door Systems was able to work with the existing unit & move it to a better location & also got the door to open further. They did a great job!

Company response:

So happy everything worked out. Thank you for the review

Garage door replacement

5
27 January 2016 , Alan H (Marlborough, MA)

Excellent experience for the second time. We needed a replacement door because someone inadvertently drove into it. Bob Perry provided a quote without me needing to be present, the timing was as… Read more Excellent experience for the second time. We needed a replacement door because someone inadvertently drove into it. Bob Perry provided a quote without me needing to be present, the timing was as stated and the installation was on time. And we didn't have to be home. The office staff are very courteous and all aspects were handled professionally

Company response:

Thank you for your review. We pride ourselves on making people's lives easier and it is nice to hear we succeeded!

Great Experience

5
27 January 2016 , Claire L (STONEHAM, MA)

Everyone involved in the process was knowledge and extremely helpful. Two doors were installed and a third one will be replaced in the spring. Service was great from start to finish. I would… Read more Everyone involved in the process was knowledge and extremely helpful. Two doors were installed and a third one will be replaced in the spring. Service was great from start to finish. I would certainly recommend them.

Company response:

Thank you for your kind words.

Pleased as punch

5
22 January 2016 , Jim D (Hopkinton, MA)

We were very pleased with our sales rep Ian MacDonald who helped us through the decision process by answering all our questions and concerns. The installation went well in a timely professional manner… Read more We were very pleased with our sales rep Ian MacDonald who helped us through the decision process by answering all our questions and concerns. The installation went well in a timely professional manner and we are very pleased with the doors and openers. They look great.
We would recommend Door Systems Inc. without hesitation.

Company response:

Thank you for your positive review. I will be sure to let your sales rep, Neil Cronin, and the installer Paul D, know. It is nice passing on compliments!

Excellent!

5
18 January 2016 , Terry G (Wayland, MA)

The whole experience was great! The product, the value, the service all top notch. Paul R. who installed my opener could not have been more engaging and skilled. He explained everything that he… Read more The whole experience was great! The product, the value, the service all top notch. Paul R. who installed my opener could not have been more engaging and skilled. He explained everything that he intended to do. Very friendly.

Company response:

Terry, Thank you so much for your kind review. We agree with you about Paul R!!