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Rating Summary

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658 Reviews

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Garage Door Repair

5
02 June 2016 , Trish , Massachusetts

Excellent service. I needed one door tuned up and two bottom panels replaced. Other suppliers wanted to replace the entire door at over $1000 each. Door Systems replaced the panels quickly at a… Read more Excellent service. I needed one door tuned up and two bottom panels replaced. Other suppliers wanted to replace the entire door at over $1000 each. Door Systems replaced the panels quickly at a fraction of the cost and tuned up the doors as well. Great communication via phone and email. Couldn't recommend more highly.

Company response:

Thank you for taking the time to post a positive review.

Look No Further

5
01 June 2016 , Skip , Massachusetts

From Sales (Hank) to
Installation (Eric)to
Office Customer Service (Nicole, Pricilla)to
The doors (the best) to
Price (great). . .

these folks cannot be topped.Read more From Sales (Hank) to
Installation (Eric)to
Office Customer Service (Nicole, Pricilla)to
The doors (the best) to
Price (great). . .

these folks cannot be topped.

Company response:

Thanks Skip for the wonderful review. We really appreciate that you took the time! Priscilla (and thanks for the compliment!)

Decent work but 3 nails found in driveway

3
30 May 2016 , Rich , Massachusetts

The installers were prompt, courteous and the finish product look nice. However, I found 3 nails in my driveway. Fortunately no damage to our cars tires.

Company response:

We are happy that the end result was a good one, but are sorry to hear about the nails. We train our installers to clean up thoroughly after installation and we apologize he missed these nails. The issue will definitely be addressed.

Very happy

5
24 May 2016 , Robert , Massachusetts

This was a very positive experience all around.

Knowledgeable

5
17 May 2016 , Benjamin , Massachusetts

I've worked with Hank before on several projects. Always available to answer questions and quick to make site visits.

Excellent service

5
17 May 2016 , Mark , Massachusetts

We were very happy overall with Door Systems. We bought a very large wooden door for a two-car garage, to be operated manually. The door, which the company had pre-painted for us for an additional… Read more We were very happy overall with Door Systems. We bought a very large wooden door for a two-car garage, to be operated manually. The door, which the company had pre-painted for us for an additional charge, is very nice. The installation was a tricky one that took a long tim. After the installers left I noticed that the new door was difficult to open and seemed to slam down too hard. But the company promptly fixed it with different springs and so far it works and looks great.