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Top-notch service

5
03 September 2014 , Jeff F (Littleton, MA)

Bob and the installation team did an excellent job, from the beginning (locating the appropriate doors) through to the finish. The work was top-quality and on-time, and Bob is a great and personable… Read more Bob and the installation team did an excellent job, from the beginning (locating the appropriate doors) through to the finish. The work was top-quality and on-time, and Bob is a great and personable sales advisor. I highly recommend Door Systems!

Company response:

Thanks Jim for your comments and recommendation. We try hard to have a good team and when we hear that we have succeeded, it makes us happy!

Garage door replacement

5
02 September 2014 , Michael B (North Kingstown , RI)

Excellent sales and service. They came, quoted a fair price and a few days later installed door and left with expert installation. A hassle free experience.

Great End-to-End Experience

5
29 August 2014 , Erik D (Chestnut Hill, MA)

From Hank's initial visit to our home, to our visit to the showroom, and the installers' professionalism and perfection, our experience couldn't have been better. The only regret I have is… Read more From Hank's initial visit to our home, to our visit to the showroom, and the installers' professionalism and perfection, our experience couldn't have been better. The only regret I have is not replacing our old, wooden garage door sooner.

Company response:

Erik, So nice to hear that everything worked out for you in your door purchase. It always is the way that when we do something we have waited to do, we wonder why we waited so long!

door installation good-Home link programing bad

3
08 August 2014 , Henri K (Wellesley Hills, MA)

I am very happy with the doors and the installation of the doors. The problem was that four different people tried to program the Home Link feature with no success. I was told that I needed to order a… Read more I am very happy with the doors and the installation of the doors. The problem was that four different people tried to program the Home Link feature with no success. I was told that I needed to order a special item to make Home Link work. This was not acceptable. I looked at the installation instructions an figured how to install Home Link. I showed instructions to installer and finally success.

Company response:

Good afternoon Henri, I am sorry there was confusion over the Home Link. Tony is a top installer and was unfamiliar with the operator you bought somewhere else. Thank you very much for showing him the instructions. Everything is a learning experience!

Great Product and Service; Hank and the team are fantastic

5
08 July 2014 , Dana G (Hopkinton, MA)

Hank is a knowledgeable and informative salesman with a great grasp of customer service. He provided a perfect recommendation of the product needed and the install team delivered. The doors are top… Read more Hank is a knowledgeable and informative salesman with a great grasp of customer service. He provided a perfect recommendation of the product needed and the install team delivered. The doors are top notch and work quietly and flawlessly as sold. Thanks Hank!!

Company response:

Dana I will be sure to pass on your kind words to Hank. And thank you for taking the time to post a positive review!

Overhead doors

5
30 June 2014 , Donna T (Needham, MA)

the installer was extremely professional and kind. I would definitely recommend this company to others