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Very happy with outcome

5
28 January 2015 , Denise , Massachusetts

This was a drawn out process because we wanted to get a new garage door & opener but just couldn't make the time to get quotes. Hank impressed me with the thoroughness of his quote & then… Read more This was a drawn out process because we wanted to get a new garage door & opener but just couldn't make the time to get quotes. Hank impressed me with the thoroughness of his quote & then came through with an install date before Christmas. I was very nervous that we would not be able to agree on an install date durIng my husband's time off but I placed some faith in Hank to "fit us in". My husband was home during the install & felt the installer worked very quickly & efficiently. End result- a great looking door that is SO much better insulated than our old one & a MUCH quieter new opener..

estimate vs installation and finished product

3
10 January 2015 , Nicola , Massachusetts

The esimate i received was lower than the other company and the response was better.Although after the installation, the doors would not worked properly because the door frames needed replacing and… Read more The esimate i received was lower than the other company and the response was better.Although after the installation, the doors would not worked properly because the door frames needed replacing and also the tracks were twisted.So, from an estimate of $510.00, it went to $ 824.41 after the installer had to comeback as detailed on invoice 682309. Am I happy ?Yes because the door works beatifully now,but I am very dissatisfied regarding the expense as it turned out I paid 63% more than the original amount.

Company response:

Good afternoon Nicola. We are glad to hear the door works beautifully. I would like to give you some kind of explanation for the cost difference. You received an estimate on an electronic opener. When they installed it they found that you needed springs and track, which are NOT part of the opener. They are door parts and needed to have the door itself work properly. With a door that is in good working order, the door can work with or without the motor.

Wonderful experience

1
10 January 2015 , Rick , Massachusetts

From the sales experience to installation, there was not a hiccup. Everything was delivered on time and as ordered. Thanks!

Company response:

Thank you for taking the time to provide your review. Based on your comments we assume you mixed up the rating system and inadvertently gave us only a one star rating. Anyway, we appreciate your business and thank you for the nice comments. Best, Lars

Amazing!!!

5
06 January 2015 , Debbie , Massachusetts

Thank you Door Systems!! My new garage door is gorgeous and I couldn't be happier with the process. From the initial call to installation, this has to be the most painless process for any… Read more Thank you Door Systems!! My new garage door is gorgeous and I couldn't be happier with the process. From the initial call to installation, this has to be the most painless process for any repair/upgrade to my home. Thank you!!!!

Great Experience

5
05 January 2015 , Todd , Massachusetts

When our garage door fell apart I looked at a few companies and chose doorsys. They seemed like they had a great track record and their pricing was competitive. Bottom line from the initial quote… Read more When our garage door fell apart I looked at a few companies and chose doorsys. They seemed like they had a great track record and their pricing was competitive. Bottom line from the initial quote through to the final install they did an outstanding job. The new door looks great! I would recommend them to anyone.

Garage doors

5
05 January 2015 , Tom , Massachusetts

They did good work