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Door Systems Inc inspires our loyalty!

5
23 June 2014 , allan , Massachusetts

With our new garage doors expertly installed by Tony from Door Systems, Inc., we are completely satisfied and enjoying our installation each and every time we view the results.
Our salesperson,… Read more
With our new garage doors expertly installed by Tony from Door Systems, Inc., we are completely satisfied and enjoying our installation each and every time we view the results.
Our salesperson, Jack, was very personable and accommodating, though we truly respect that our installer, Tony, provided some last minute counseling in switching to his recommendation for utilizing a torsion-bar system for the garage doors. This choice had been mentioned by Jack for consideration, but Tony's advice was not equivocal in the least, and we appreciated, from his installer's perspective, how the torsion-bar system made much better sense, given all of the factors involved in our particular garage door installation. We further appreciated how Tony worked collaboratively with the related Door Systems Inc. personnel to enable this last minute change of decision to conclude with a timely installation as scheduled.

Thanks to all concerned for such good efforts on our behalf.

Company response:

Allan, Thank you so much for your positive review. We take pride in the people working for/with us so it is wonderful when someone agrees! I have passed on your kind words to Tony. Again, happy to have you as our customer!

Great Experience

5
19 June 2014 , Thomas , Massachusetts

Love the new doors and the new look for the house. Certainly added curb appeal. Knowledgeable sales advice and great installation.

Company response:

Thanks Tom for the positive review. We love hearing good things!

Old Wooden Doars Gone

5
19 June 2014 , William , Massachusetts

My experience with DSI far exceeded my expectations. Sales and installations was superior. There was no pressure from the sales manager to install just any doors. Based on his experience,he advised me… Read more My experience with DSI far exceeded my expectations. Sales and installations was superior. There was no pressure from the sales manager to install just any doors. Based on his experience,he advised me what would be best fit. Delivery and installation was excellent. Would recommend DSI any time.

Quick turn around when I got the car stuck in the garage

5
19 June 2014 , Linda , Massachusetts

Yes, I did it, backed into the door while it was down. After feeling like a fool, I called to order a new door but more importantly I had to get the car out of the garage. staff was friendly,… Read more Yes, I did it, backed into the door while it was down. After feeling like a fool, I called to order a new door but more importantly I had to get the car out of the garage. staff was friendly, understood the issue and got the door open so we could get to work. The new door selection process was easy, installation was easy and we are thrilled with the way the new door looks with the house. Second time using these guys and may do it again someday - but it can't be for the same reason

Company response:

Thanks for the positive review, Linda. Yes, it is very frustrating to do something like that and it doesn't matter that so many people do it too. We try to be of help as quickly as possible, so I am very glad that it all worked out. As you said, you might need us again, but hopefully NOT for the same reason!

VERY PLEASED

5
17 June 2014 , DAVE , Massachusetts

Had a few choices in door companys to choose from so I picked
door services because of the style door they carried. I ended
up with a great package for two doors and openers and the Read more
Had a few choices in door companys to choose from so I picked
door services because of the style door they carried. I ended
up with a great package for two doors and openers and the
install and follow up were first rate

Completed without a hitch!

5
13 June 2014 , Patti , Massachusetts

concierge service at work did a search for me for door replacement along with replacing wood boards around door. The sales person picked up immediately when I called and scheduled a date and showed up… Read more concierge service at work did a search for me for door replacement along with replacing wood boards around door. The sales person picked up immediately when I called and scheduled a date and showed up on time! Estimate provided. Installation call came (ahead of schedule). Installers shows up when they said they would. Great job very professional (and I'm pretty sure they even swept up after themselves. My current garage openers worked perfectly too. Just an overall easy experience!